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✈ Free local pickup allowed on certain products

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

After payment is received, we will ship your product out within 24 hours and delivery will take 2-3 days in main centres and 3-5 days in outlying areas.

There will be some exceptions for farms and rural areas.

On the funkipets.co.za home page, click on My Account, then Register with your e-mail address and a password.

Complete all your details to make your future shopping experience a breeze.

If your order is taking longer than expected to be delivered, mail us on [email protected] and we’ll track it for you.

We use various suppliers to offer you the best products, so items ordered from different suppliers will come in separate boxes.

If you need to swap an item

Returns and Exchanges

You can return a product up to 60 days after date of purchase, as long as that product is unopened and in a saleable condition.

Return courier costs are for the customer’s account.

Please contact us on 087 195 06 95 for us to be able to help you immediately.

Or you can mail us on [email protected] and our Store Manager will make you our priority.

Our address is:

17a Mimosa Street

Milnerton 7441

Cape Town

Mail us on [email protected] and we will tend to your inquiry speedily.

You can change your order prior to payment, but if you have made payment, please call us urgently on 087 195 0965 and we will help you.

Easy 60 days returns

60 days money back guarantee

Free Local Pickup

Available for certain products

100% Secure Checkout

Yoco / PayFast / MasterCard / Visa

International Warranty

Offered in the country of usage